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Why Your Small Business Needs a Web Solution Not a Website
Raise your hand if you have a website for your small business. Now keep it raised if it is generating a significant volume of prospects or sales. Not holding your hand up anymore? You are not alone.
Just a few years ago, small companies flocked to the web in droves, rushing to post their first website, anxious at the prospect of low-cost instant exposure. The web was going to be the great equalizer, putting small business on par with the big brand names, dangling the promise of visitors flocking to a company's site to purchase its wares or partake in its services. Sound familiar? Unfortunately, for most small businesses and organizations, the promise fell short and company sales did not skyrocket from an unending march of site visitors.
So, what happened? For one, the web quickly became ultra competitive. Millions of sites sprang up in every business category making it virtually impossible to be found in the search engines. What little bit of traffic the businesses may have enjoyed when the site was first launched began to dry up. Also, as the web evolved to become a more interactive user experience, it became more technologically complex and many small business websites did not keep up.
The other part of the problem was in the approach; not understanding that just putting together a website, even a pretty one, and finding some faceless company offering cheap web hosting services is not likely to make you the next great success story. A large hurdle that many small business owners and managers face is the tendency to compartmentalize the web into a few oversimplified tasks: grab a cheap domain name, find a budget small business website design and development person, look for some impossibly low-priced website hosting, and then expect their website to magically appear on page one of Google. Unfortunately, this ends up being a waste of time and money.
A Solutions-Based Approach with Professional Guidance
The Elements of a Web Solution
Choosing the right domain name is an important branding decision which impacts how your organization is perceived and also how it is found in the search engines. Purchasing from a cheap bulk registrar or choosing can spell trouble.
Find a provider that specializes in small business web design and development. An organization that offers a solutions-based approach can assist your company in doing thorough needs analysis and in designing all of the elements to work well together. First impressions count!
E-mail is a key communication tool for your business. The right system will help you maximize communications within the company, on the road and with your customers..
Social media such as blogging, Podcasting and other web 2.0 tools can greatly enhance customer communications. Your web services company should be able to help you evaluate how social media tools can best benefit your web presence and business objects.
All web hosting is NOT created equal. There are many nuances and technical consideration involved with hosting solutions. It is best to stay away from budget hosting companies. Look for a managed hosting provider who can help you select the right plan for your web solution goals, get your website up and running and support you as it grows and evolves.
How will your site be maintained and updated? Having both small business web development and managed web site hosting as a package is immensely helpful for maximizing web server resources, identifying problems and keeping the site maintained and updated.
Will you be actually selling on your site or using it for lead generation or information dissemination? If you are selling products, who will create and maintain your product database. How will transactions be handled? What about web server requirements? Working with a professional can help ensure you make the right choices for your e-commerce site.
(database development, customer relationship management, integration
with your business management systems) - A website needs to be more than
just an ad on the Internet to be effective as a business tool. There are
many ways the web can be used to improve your business processes and integrate
with your existing systems such as accounting or contact management.
How will people find you on the web? Will you optimize your
site for organic search or employ paid marketing techniques or a combination?
What directories should you list your site in? Search engine marketing has
evolved to be a complex specialty. It's critical that you understand the
tools available for driving traffic to your site and if needed, know how
to evaluate and engage a web marketing specialist.
Having a great site isn't enough if your visitors aren't doing
what you intended; buying something, contacting your company or using your
site for an information source. Does your site have usability issues? What
kind of reporting will you use to track site visitors? What do you need to
know and do to convert your visitors into action-takers?
Working with a good provider of information technology services
doesn't mean you can't do anything yourself. In fact, a reputable and innovative
IT company should educate you on how to better manage your technology needs
and investments. There are still a lot of day-to-day tasks you can and should
do within your organization, depending on your skill level, time and desire.
The point is to keep your computer support services partner in the loop and
use their expertise and input on major technology decisions.
While there is certainly a lot to think about, creating the
best possible website solution for your business doesn't have to be overwhelming.
Your website can and should be a work in progress, evolving as your business
grows. Because most small businesses do not have an internal IT staff to
handle the technical elements of web development and planning, working with
a web solutions provider that specializes in small business website hosting
services and small business web design and development is a good start. Such
an organization can help you identify your goals, manage the technical aspects
of your site and guide you in your marketing efforts. They can also help
you work within your budget to develop a plan that combines all the elements
into a cohesive whole for creating and maintaining a successful web presence.
Author: Ilene Rosoff is the president and founder of The Launch Pad, a 15-year-old Florida-based technology services company specializing in small business web hosting services, small business web design and development, and business information technology solutions for local and national clients with zero to sixty employees. Recently named in "Breaking Entrepreneurial News" by Inc.com, Ilene has contributed to many publications including The CEO Refresher, WebProNews, Lockergnome and Work.com and speaks throughout Florida to small businesses, schools and non-profits on best practices on using information technology solutions in their organizations. The Launch Pad helps small businesses grow and succeed with technology and on the web. Visit www.launchpadonline.com to request a technology or web assessment for your organization or for a custom proposal for web or information technology services
This article courtesy of SiteProNews.com
Have a nice day!
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