Home business articlesMarketing  ecommerce  home based  online internet business  free course
  16 hours of free training in just 5 minutes a day. Teaching you how to grow your online
internet business,
by learning about marketing your home business or ecommerce website with
easy to understand articles.
 
Sign Up Here To Get Free
Business / Marketing Tips
Name:
Email:
  Home              Index Mission Statement Links                  Articles

Sign Up Now

Google
Web .foxonlinelearning.com

 

 

 

Managing Difficult People: A Supervisor's Most Challenging Task

Author: Angela Martin

As a manager, you must deal with a wide range of personalities in your organization. During interviews, you do your best to hire employees who are motivated and cooperative. But even you're most promising new-hires and especially your longtime staff members can manifest negative characteristics and difficult personality traits that challenge your ability to manage them. Worse yet, difficult employees bring down the morale of their coworkers and compromise your team's ability to succeed. Difficult people can cause tension and conflict as their focus is totally on their own needs and issues.

Nobody likes working with difficult people, and the key is to understand them and develop techniques to deal with them effectively.

Types of difficult people

There are three types of difficult people:

1. Aggressor: Aggressive people are loud and don't listen. They always want to win in a win/lose situation. Aggressive people dominate the conversation and are often very demanding.
2. Victim: Victims blame others for their problems and often seem helpless. Victims waste a lot of time by not taking initiative.
3. Rescuer: Rescuers try to help other people - but often for their own benefit. They like to be appreciated and avoid confrontation.

Managing difficult people

Managing difficult people is a challenging task for running a successful business, but it can be accomplished. Use these tips to help manage difficult people:

  • Communication: Effective communication and giving enough space is the best practice. Listen well, and let the other party talk.
  • Understand: Understand the point of view of the difficult person.
  • Build trust: Develop a sense of trust with difficult people so you can deal with them in the best possible way.
  • Act normal: Treat a difficult person normally when you work with them.
  • Give respect: Even if they are difficult people, they are real human beings. Make a difference to that person and you could change their life in a great way.
  • Build relationships: Talk and listen to people and show that you really care.
  • Provide help: Difficult people want to be loved, and to be a part of team again. So, help them when they need you.
  • Recognize qualities: When you recognize the potential of difficult people, you win half the battle. This makes the person realize that he/she is a valuable asset to the organization.
  • Be frank and honest: Don't try to resolve issues when you deal with difficult people. Instead, be frank and clear on your expectations.
  • Focus on results: Don't forget the goals and vision for your business. When dealing with a difficult person, focus on how to run your business rather than on personal issues.
  • In a nutshell, when managing people, don't compromise. Instead, focus on a common point that is important to both of you. Managing difficult people is all about finding a win-win situation.

    About the Author:

    Providing concrete tools to help managers and HR professionals for managing difficult people and create an organization culture that encourages accountability through managing difficult people

    Article Source: ArticlesBase.com - Managing Difficult People: A Supervisor's Most Challenging Task

    Have a nice day!

    Google
     
    Web www.foxonlinelearning.com
     

     

    Home Business Ideas
    Blogging / Podcast

    Affiliate Marketing

    Customer Service
    Email Marketing

    Entrepreneurialism
    Ezines

    Google
    Linking Strategies

    Negotiation

    RSS

    Security

    SE Optmization

    SE Tactics

    SE Submission

    Small Business

    Technology

    Team Building

    Social Networking
    Venture Capital

    Video Marketing

    Web Design

    Web Development

    Webmasters

    Website Promotion

    Website Traffic

    Site Map


    Business Marketing
    Tips Index:

     
     

     Ecommerce

     

     Business

       Selling
       Advertising
       Management
       Planning
       Marketing
             
    1 2 3 4 5
    6 7 8 9 10
    11 12 13 14 15
    16 17 18 19 20
    21 22 23 24 25
    26 27 28 29 30
    31 32 33 34 35
    36 37 38 39 40
    41 42 43 44 45
    46 47 48 49 50
    51 52 53 54 55
    56 57 58 59 60
    61 62 63 64 65
    66 67 68 69 70
    71 72 73 74 75
    76 77 78 79 80
    81 82 83 84 85
    86 87 88 89 90
    91 92 93 94 95
    96 97 98 99 100
    101 102 103 104 105
    106 107 108 109 110
    111 112 113 114 115
    116 117 118 119 120
    121 122 123 124 125
    126 127 128 129 130
    131 132 133 134 135
    136 137 138 139 140
    141 142 143 144 145
    146 147 148 149 150
    151 152 153 154 155
    156 157 158 159 160
    161 162 163 164 165
    166 167 168 169 170
    171 172 173 174 175
    176 177 178 179 180
    181 182 183 184 185
    186 187 188 189 190
    191 192 193 194 195
    196 197 198 199 200
             
             

     

     

    Home & Index
    Mission Statement
    Links

    Sign Up Now!
    to get Free
    Busines & Marketing Tips

    Unlimited 

Autoresponders by AWeber


             
        Free Articles - Home Business. Ecommerce, Marketing covers USA, New York, Seattle, Philadelphia, Washington DC , Chicago, Baltimore , Atlanta, Dallas , San Francisco, Canada, England, Ireland , and India    
    Previous Article   2009 Foxonlinelearning.com   Next Article